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Wireless AMBER Alerts - General FAQs
- How do I know if my carrier offers Wireless AMBER Alerts?
You can enter your ten-digit wireless phone number on the subscription page to determine if your carrier is participating. Or you can check the latest listing of participating wireless carriers on this page. - How can I unsubscribe to Wireless AMBER Alerts?
You can unsubscribe to Wireless AMBER Alerts at any time using one of the following methods:
Go to www.wirelessamberalerts.org. Enter your wireless number and follow the directions to be removed from the wireless AMBER Alert distribution program.
Additional information should be available on participating carriers' websites. - Will my carrier charge me for receiving Wireless AMBER Alerts?
No. The carriers who are participating in the Wireless AMBER Alerts Initiative have entered into an agreement with the National Center for Missing & Exploited Children that requires them to provide these alerts at no additional cost to consumers. Your wireless phone must be capable of receiving text messages (virtually all recent models qualify) and your service plan must include basic message receipt capability. If you have any questions, you should contact your wireless carrier. - Do you share information such as mobile number or email address with any other organizations?
No. The Wireless Foundation will not share your information with any other organization except as required to provide the Wireless AMBER Alerts service, and we will not provide your information to any third-party marketing organizations. From time to time, the Wireless AMBER Alerts Website may contain links to other websites, including those of wireless carriers. Any information about you received by those third parties will be governed by their privacy policies. To review the Wireless AMBER Alerts web site privacy policy click here. - Will I get unrelated, unwanted text messages besides AMBER Alerts if I register to receive Wireless AMBER Alerts?
No. The only text messages you will ever receive from the Wireless AMBER Alerts Initiative are as follows:
Initial AMBER Alerts that pertain to the geographic area you have selected
Updates concerning a specific AMBER Alert Cancellation messages concerning a specific AMBER Alert Confirmation messages when you modify your Wireless AMBER Alerts profile. - I received an AMBER Alert and believe I have information that could be helpful - who do I contact?
You should only call the number that appears in the text of the AMBER Alert notice you receive to report helpful information. Do not call your wireless carrier and do not reply to the AMBER Alert message. - How come I did not receive an AMBER Alert on my cell phone when an alert was distributed in my area?
A vast majority of Wireless AMBER Alerts will be delivered in expedient fashion. In some cases external factors such as local terrain, weather, network congestion or interference could delay or prevent the delivery of AMBER Alert notices. - Can you issue an AMBER Alert for my child?
To report a missing, abducted or lost child, please call your local law enforcement agency or National Center for Missing & Exploited Children at 1-800-THE-LOST. - I need to report a missing child. What should I do?
To report a missing, abducted or lost child, please call your local law enforcement agency or National Center for Missing & Exploited Children at 1-800-THE-LOST. - If I change my mind, how can I unsubscribe to Wireless AMBER Alerts?
You can unsubscribe to Wireless AMBER Alerts at any time using one of the following methods: Go to www.wirelessamberalerts.org. Enter your wireless number and follow the directions to be removed from the wireless AMBER Alert distribution program. Additional information should be available on participating carriers' websites. - If I leave my current cell phone provider and go to another company, will I still receive Wireless AMBER Alerts through my new carrier?
No, you must re-subscribe with your new carrier. - If I leave a carrier, where I was registered to receive Wireless AMBER Alerts, and then return to it again, will I automatically receive the alerts?
No, you must re-subscribe each time you change from one carrier to another. - What is the difference between Wireless AMBER Alerts and other organizations sending alerts?
Wireless AMBER Alerts is the only wireless industry initiative that is in partnership with National Center for Missing & Exploited Children, the organization authorized by the U.S. Department of Justice to distribute AMBER Alerts after they have been issued by law enforcement. Wireless AMBER Alerts is the work of leading wireless industry experts, using state-of-the-art wireless technology.
